Same arrivals, same agents, three queue topologies.
Separate lines
random pick
Avg wait
0.0s
p95 wait
0.0s
Avg queue
0.0
Idle w/ wait
0%
Shortest line
pick the shortest
Avg wait
0.0s
p95 wait
0.0s
Avg queue
0.0
Idle w/ wait
0%
Single feeder
one shared queue
Avg wait
0.0s
p95 wait
0.0s
Avg queue
0.0
Idle w/ wait
0%
λ (total arrival rate)
2.40
μ (per-agent service rate)
1.00
Number of agents
3
Service variability
Low
Exponential
Heavy-tailed
Reset